হাজিরা মেশিন, CCTV, লক, IP Phone — সাধারণ সমস্যার সমাধান নিজেই করুন
Tested fixes for the access control, CCTV, entrance, IP telephony and PA systems we supply. Every guide shows the exact menu path, what you should see, and when to stop and call us.
Pick a product category, or search above. New guides are added every week from the questions our support team answers most.
Fingerprint, face, card terminals, BioTime
Guides coming soonTurnstiles, flap barriers, boom barriers
Guides coming soonEM locks, exit buttons, smart locks
Guides coming soonIP phones, IP-PBX, SIP accounts
Guides coming soonAmplifiers, speakers, microphones
Guides coming soonSwitches, PoE power, cabling
Guides coming soonOrdered by how often our engineers are asked. Guides marked with a play badge have a video walkthrough.
Recorded by our engineers. Subscribe on YouTube for new fixes every week.
Video and written steps on the guide page
Send the model, serial number and a photo of the error. We reply on WhatsApp during business hours.
Yes. Every guide is free and written by DigiMark Solution engineers for the products we supply and support in Bangladesh.
No. The guides only use settings and checks the manufacturer allows. Each guide marks the point where you should stop and contact us; opening the device or changing firmware yourself can void the warranty.
Submit a request on the Technical Support page or WhatsApp +880 1979-234342 with the model and serial number. Our engineers respond within business hours, and common new issues are added to this hub.
We prioritise products supplied through DigiMark and our dealers. For other units, send the serial number first so we can check the source and warranty.