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CooVox-U20 is a stylish, compact yet full-featured mini IPPBX system designed for small and micro firms/SOHOs. It is suitable for companies under 30 employees and has all the necessary functionality to fulfil their daily telephony needs. CooVox-U20 comes equipped with 2 analogue ports and, optionally, a GSM interface, allowing companies the option to deliver inbound/outbound phone calls over PSTN/GSM/SIP Trunk/IMS. With the U20, it is possible to deploy up to 2 EX16S expansion boxes for up to 32 legacy phone deployments. This low-cost IPPBX packs a powerful punch, with a rich feature set that can rival the most expensive of enterprise solutions in today’s marketplace.
The CooVox-U20 IPPBX system combines affordability, ease of use, and powerful enterprise-level features designed specifically for small business needs. It offers a scalable telephony platform with modern VoIP capabilities, enhancing communication efficiency and productivity across your organisation.
The CooVox-U20 offers excellent value for small and micro businesses with a competitive price range starting from BDT 25,000 to BDT 35,000, depending on the configuration and additional modules such as the GSM interface or EX16S expansion boxes. This cost-effective IPPBX solution helps businesses upgrade their telephony system without breaking the budget.
1. Nabila Chowdhury, Manager at GreenLeaf Clinic
"The web portal and conference features are a game changer for our clinic. We can easily handle patient calls and conduct meetings without any hassle."
2. Sajib Khan, Owner of Fashion Hub
"Affordable yet feature-packed, the CooVox-U20 fits perfectly with our boutique’s needs. The remote extension feature helps us stay connected even when we work from home."
Operator Panel The Operator Panel is a comprehensive software application specially designed for the CooVox series of IPPBX. By using the Operator Panel, users can achieve features such as live paging, emergency paging, high-quality background music, scheduled paging, scheduled music, etc.
Q: Can I connect both traditional phones and IP phones?
A: Yes, CooVox-U20 supports analog phones through 2 analog ports and IP phones via SIP trunking.
Q: Can I manage calls and voicemail from a web browser?
A: Yes, the Extension Web Portal allows you to make/receive calls, playback voicemail, send faxes, and more directly from your browser.
Q: What type of support is available?
A: Digi-Mark offers full customer support including installation guidance, troubleshooting, and after-sales service.
Q: Can I add more devices to the system?
A: Yes, you can expand up to 32 legacy phones using EX16S expansion boxes for greater flexibility.
DigiMark Solution has been Bangladesh's authorized ZYCOO distributor. Every Zycoo CooVox-U20 IP PBX is 100% genuine with original firmware and official manufacturer warranty, backed by trained engineers for installation, configuration and RMA support nationwide. Bulk and corporate orders are welcome.
| SPECIFICATION | U20 |
|---|---|
| Telephony Interfaces | 2xRJ11 Interfaces (FXO/FXS); 1xGSM (Optional) |
| CPU | 1GHz ARMv7 Processor |
| SDRAM | 512MB DDR3 |
| Storage | 16GB SD Card |
| USB (Extended Storage Supported) | 1 (Supported File System: FAT16,FAT32,EXTFAT,NTFS,EXT3,EXT4) |
| Ethernet Interface | WAN, LAN (10/100Mbps) |
| Power | DC 12V, 1A |
| Dimension | 170x116x30 (Desktop-based) |
| System Capacity |
✓ 32 Extensions ✓ Unlimited IVR Levels ✓ 15 Simultaneous Calls ✓ 20 SIP/IMS Trunks (Max) ✓ 15 Conference Attendees ✓ 500000 CDR History ✓ 150hrs Recording/Voicemail(Internal Storage) ✓ 10000 Phonebook Contacts ✓ 1 or 2 EX16S Deployment (Recommended) ✓ 15 Paging Members |
| Protocols & Codecs |
✓ SIP(RFC3261), IAX2 ✓ DTMF(RFC4733, SIPINFO, In-Band) ✓ Transport Protocols: UDP, TCP, TLS, SRTP ✓ Network Protocols: IPv4, IPv6, VLAN, DHCP, PPPoE, NTP, SNTP, TFTP, SSH, HTTPS, LDAP ✓ Video Codecs: VP8, H.264, H.263+, H.263, H.261 ✓ Audio Codecs: Opus, G.722, G.711(a-law, u-law), G.729, G.726, GSM, SPEEX, AMR, AMR-WB |
| Telephony Features |
✓ Call Queue ✓ IVR (Multi-layer) ✓ DISA ✓ Time Conditions ✓ Ring Group ✓ Caller ID ✓ Smart DID ✓ Paging & Intercom ✓ Call Forward ✓ Call Spy ✓ Blacklist ✓ One Number Stations ✓ Call Transfer ✓ Video Call ✓ Voicemail ✓ Music On Ringback ✓ Call Pickup ✓ 3-way Calling ✓ Wakeup Call ✓ Distinctive Ringtone ✓ Call Parking ✓ Conference Call ✓ PIN Code ✓ Auto Call Recording ✓ Call Waiting ✓ Follow Me ✓ Do Not Disturb ✓ One Touch Recording ✓ Speed Dial ✓ Call Back ✓ Switch Call ✓ Call Detailed Records (CDR) |
| Feature Highlights |
✓ Quick Installation Guide ✓ SIP Proxy (NAT Traversal) ✓ Softphone APP Auto Provisioning (QR Code Scan) ✓ Voicemail to Email ✓ IP Phone Auto Provisioning (PNP, Quick Register Code) ✓ Fax to Email ✓ LDAP Phonebook Auto Configure (H81, H83) ✓ Multilingual Web UI ✓ EX16S Auto Provisioning ✓ Multilingual Voice Prompts |
| Multi-level User Administration |
✓ Admin user: All Privileges. ✓ Billing user ✓ Operator user: Extensions, faxes, CDR, recordings, etc. ✓ Conference manager ✓ Extension user: WebRTC, recordings, voicemails, call logs, etc. |
| Security |
✓ Firewall based on iptables ✓ IP Black/White List ✓ Intrusion auto detection and prevention ✓ Extension Permit IP ✓ Geo-IP (Security policy based on IP address geographical location) |
| Network Features |
✓ Network (WAN): Static IP, DHCP, PPPoE ✓ DDNS (Dynamic Domain Name Server) ✓ VPN: PPTP, OpenVPN, IPSec, L2TP ✓ VLAN (WAN & LAN Interface) (Server and Client) ✓ Virtual IP ✓ Static Routing ✓ Local Domain Name Services ✓ DHCP (Server and Client) ✓ SIP Proxy (NAT Traversal) |
| Attribute / Feature | Specification Details |
|---|---|
| Telephony Interfaces | 2xRJ11 Interfaces (FXO/FXS); 1xGSM (Optional) |
| CPU | 1GHz ARMv7 Processor |
| SDRAM | 512MB DDR3 |
| Storage | 16GB SD Card |
| USB (Extended Storage Supported) | 1 (Supported File System: FAT16,FAT32,EXTFAT,NTFS,EXT3,EXT4) |
| Ethernet Interface | WAN, LAN (10/100Mbps) |
| Power | DC 12V, 1A |
| Dimension | 170x116x30 (Desktop-based) |
| System Capacity | ✓ 32 Extensions ✓ Unlimited IVR Levels ✓ 15 Simultaneous Calls ✓ 20 SIP/IMS Trunks (Max) ✓ 15 Conference Attendees ✓ 500000 CDR History ✓ 150hrs Recording/Voicemail(Internal Storage) ✓ 10000 Phonebook Contacts ✓ 1 or 2 EX16S Deployment (Recommended) ✓ 15 Paging Members |
| Protocols & Codecs | ✓ SIP(RFC3261), IAX2 ✓ DTMF(RFC4733, SIPINFO, In-Band) ✓ Transport Protocols: UDP, TCP, TLS, SRTP ✓ Network Protocols: IPv4, IPv6, VLAN, DHCP, PPPoE, NTP, SNTP, TFTP, SSH, HTTPS, LDAP ✓ Video Codecs: VP8, H.264, H.263+, H.263, H.261 ✓ Audio Codecs: Opus, G.722, G.711(a-law, u-law), G.729, G.726, GSM, SPEEX, AMR, AMR-WB |
| Telephony Features | ✓ Call Queue ✓ IVR (Multi-layer) ✓ DISA ✓ Time Conditions ✓ Ring Group ✓ Caller ID ✓ Smart DID ✓ Paging & Intercom ✓ Call Forward ✓ Call Spy ✓ Blacklist ✓ One Number Stations ✓ Call Transfer ✓ Video Call ✓ Voicemail ✓ Music On Ringback ✓ Call Pickup ✓ 3-way Calling ✓ Wakeup Call ✓ Distinctive Ringtone ✓ Call Parking ✓ Conference Call ✓ PIN Code ✓ Auto Call Recording ✓ Call Waiting ✓ Follow Me ✓ Do Not Disturb ✓ One Touch Recording ✓ Speed Dial ✓ Call Back ✓ Switch Call ✓ Call Detailed Records (CDR) |
| Feature Highlights | ✓ Quick Installation Guide ✓ SIP Proxy (NAT Traversal) ✓ Softphone APP Auto Provisioning (QR Code Scan) ✓ Voicemail to Email ✓ IP Phone Auto Provisioning (PNP, Quick Register Code) ✓ Fax to Email ✓ LDAP Phonebook Auto Configure (H81, H83) ✓ Multilingual Web UI ✓ EX16S Auto Provisioning ✓ Multilingual Voice Prompts |
| Multi-level User Administration | ✓ Admin user: All Privileges. ✓ Billing user ✓ Operator user: Extensions, faxes, CDR, recordings, etc. ✓ Conference manager ✓ Extension user: WebRTC, recordings, voicemails, call logs, etc. |
| Security | ✓ Firewall based on iptables ✓ IP Black/White List ✓ Intrusion auto detection and prevention ✓ Extension Permit IP ✓ Geo-IP (Security policy based on IP address geographical location) |
| Network Features | ✓ Network (WAN): Static IP, DHCP, PPPoE ✓ DDNS (Dynamic Domain Name Server) ✓ VPN: PPTP, OpenVPN, IPSec, L2TP ✓ VLAN (WAN & LAN Interface) (Server and Client) ✓ Virtual IP ✓ Static Routing ✓ Local Domain Name Services ✓ DHCP (Server and Client) ✓ SIP Proxy (NAT Traversal) |
Pricing depends on quantity and project scope. Tap Get Best Price or WhatsApp 01979234342 for a same-day corporate quote.
Yes — supplied with original ZYCOO official warranty, and installation support across Bangladesh by DigiMark Solution.
Yes — remote configuration help, on-site installation on request, and RMA handling from DigiMark service desk.
Tell us your query and whether you need the complete kit — our engineers will specify and quote the same day.