Key Features
- Multi-Factor Authentication: Fingerprint + RFID (ID & IC cards) + Password (physical keypad) for flexible and secure access.
- 4MP Ultra-Wide Camera: Wide field of view (diagonal 154.8°) minimizes blind spots and supports live viewing.
- AI-Powered Video Analytics: Detects persons, motion, vehicles, and flames with real-time event-driven alerts via the Yoosee app.
- Cloud-Based Video Intercom: Two-way audio communication, remote door unlocking, and live view (up to 10 minutes per session) through the Yoosee mobile app.
- Advanced Storage Options: Event clips stored on Gwell cloud or local TF card (up to 256 GB) for hybrid recording and remote playback.
- Night Vision: Built-in IR illuminator provides up to 5m visibility; auto-switches to IR B/W mode below 2 lux and color mode above 6 lux.
- High-Speed Biometrics: Fingerprint verification in less than 0.3 seconds with ZKFingerprint V10.0 / V13.0 algorithm.
- Modern Connectivity: Dual-band Wi-Fi 6 (2.4/5 GHz), Ethernet, Bluetooth 5.0, plus standard access control interfaces (Wiegand, RS485, etc.).
- Additional Functions: Anti-passback, tamper alarm, access levels/groups/holidays, T9 input, and support for ZKBio CVAccess / ZKBio Time software.
Q1: What is the ZKTeco F18 Pro and how is it different from the standard F18?
The ZKTeco F18 Pro is an advanced standalone biometric access control terminal with a built-in 4MP ultra-wide AI camera. It supports fingerprint + RFID card + password verification, plus cloud-based video intercom via the Yoosee app, real-time AI alerts (person, motion, vehicle, flame detection), and remote door unlocking. The standard F18 lacks the camera and AI video features. The Pro version is ideal for offices, apartments, factories, and homes needing both access control and basic video surveillance.
Q2: Does the F18 Pro support video intercom and remote unlocking?
Yes. It features cloud-based two-way audio/video intercom through the free Yoosee mobile app (Android & iOS). You can view live video, talk to visitors, and unlock the door remotely from anywhere with an internet connection.
Q3: What authentication methods does the ZKTeco F18 Pro support?
It supports three-factor authentication:
- Fingerprint (3,000 templates, <0.3 sec verification)
- RFID Card (ID & IC / 13.56MHz, up to 5,000 cards)
- Password (via physical keypad)
You can combine them for higher security (e.g., fingerprint + card).
Q4: Is the F18 Pro suitable for outdoor installation?
The F18 Pro is designed for indoor use (operating temperature -10°C to 45°C). For outdoor or semi-outdoor installations, we recommend using a weatherproof protective cover or choosing ZKTeco’s outdoor-rated models. DIGIMARK can advise on the best solution for your location.
Q5: Does it work with existing door locks and access control systems?
Yes. It supports standard access control interfaces including electric lock, door sensor, exit button, alarm, and doorbell. It also has Wiegand In/Out and RS485, so it can work as a standalone device or integrate with third-party access control panels and software like ZKBio CVAccess.
Q6: Can I monitor and receive alerts on my phone?
Absolutely. With the Yoosee app, you get real-time push notifications for AI-detected events (motion, person, flame, etc.). Event clips are stored on the Gwell cloud or a local TF card (up to 256GB) for easy remote playback.
Q7: What is the warranty and after-sales service if I buy from DIGIMARK?
As the authorized ZKTeco distributor in Bangladesh since 2007, DIGIMARK provides 1-year official warranty on the ZKTeco F18 Pro. We also offer installation support, technical assistance, and genuine spare parts. Our expert team is available for onsite support across Dhaka and other divisions.
Q8: Is the F18 Pro easy to install?
Yes. It comes with a wall-mount backplate and is designed for simple installation. It supports TCP/IP, Wi-Fi 6, and Bluetooth connectivity. DIGIMARK offers professional installation service at a reasonable cost if needed.
Q9: How many users and records can the F18 Pro handle?
- User Capacity: 5,000
- Fingerprint Capacity: 3,000
- Card Capacity: 5,000
- Transaction Logs: 100,000
It is perfect for small to medium-sized offices, factories, and residential buildings.
Q10: Why should I buy the ZKTeco F18 Pro from DIGIMARK?
DIGIMARK is the official and authorized ZKTeco partner in Bangladesh. When you buy from us, you get:
- 100% genuine products with official warranty
- Competitive price with bulk discounts
- Expert pre-sales and after-sales support
- Fast delivery across Bangladesh
- Access to full ZKTeco ecosystem (software, additional readers, barriers, etc.)
Q11: What accessories are required to make the system fully functional?
You will typically need:
- 12V 3A power adapter (included or sold separately)
- Electromagnetic lock or strike lock
- Door sensor (optional)
- Exit button or proximity sensor
- RFID cards (optional)
DIGIMARK offers complete access control kits with all necessary accessories.
Q12: How can I reset the device if I forget the admin password?
The F18 Pro has a built-in tamper switch for factory reset. Power off the device, press and hold the tamper switch while powering on, then follow the on-screen instructions (or contact DIGIMARK support for guidance).
Still have questions?
Contact DIGIMARK Solution today:
? Call: 01979-234342 / 01979-234344
✉️ Email: info@digimarkbd.com
? Visit: www.digimarkbd.com
Our team is ready to help you choose the right configuration and provide a quick quote.
